Jul 27How a Personalized Approach to Medicine Sparks Patient LoyaltyBy Joel Landau No matter the industry, it is often challenging for an organization to foster brand loyalty, and healthcare is no different. …3 min read
Jul 11Telehealth Remains Popular, But Can It Avoid Going over a ‘Cliff’?By Joel Landau In April 2022, the U.S. Department of Health and Human Services extended the COVID-19 public health emergency by another 90 days, the ninth extension since the pandemic first hit American shores in March 2020. That, in combination with a $5 billion provision within a $1.5 …Telehealth3 min read
May 19Looking at Business Agility in a Whole New WayBy Joel Landau In November 2021, Dr. Lieutenant Colonel Kenji Takano, commander of the U.S. Air Force’s 88th Healthcare Operations Squadron, posed a question that every business leader needs to ask him- or herself: How can we thrive in a VUCA environment? “VUCA” is an acronym developed in the 1990s…3 min read
May 2What is Company Culture in 2022?By Joel Landau The American workforce long ago had its fill of Zoom. While the virtual meeting platform was lauded as an innovative means for businesses to remain connected in the early stages of the pandemic, that gave way to ennui as the weeks and months passed. Somebody was always…2 min read
Apr 25CEO Turnover: Why It Occurs, and How Those Involved Must Handle ItBy Joel Landau For a variety of reasons, turnover on the part of U.S. CEOs continues unabated. According to Challenger, Gray & Christmas, Inc., a global outplacement/coaching organization, 888 CEOs departed American companies in the first eight months of 2021, just nine fewer than over the same period in 2020. …3 min read
Apr 12How Business Leaders Can Help Team Members Find Their PurposeBy Joel Landau The Great Resignation continues, with some 4.4 million American workers quitting their jobs in September, after 4.3 million departed in August and 4 million left in July. The resignations tended to be highest among workers in mid-career (i.e., …3 min read
Apr 6Blockchain’s growing impact on healthcareBy Joel Landau Back in 2016, author/inventor Richie Etwaru, an avowed futurist, predicted that blockchain would someday provide “an underlying fabric for healthcare.” Etwaru, speaking at the New York Academy of Science, asserted that healthcare had been “underperforming as an industry,” and that blockchain would provide “massive acceleration within the…4 min read
Mar 28The Challenge of Health Equity, and How Organizations Can Meet ItBy Joel Landau “It’s about giving people access to peace of mind, to economic security and to a brighter future. And that should belong to everyone, no matter where you come from, what your color, what language you speak. We think all Americans have that opportunity.” But for truly meaningful…2 min read
Mar 22How Businesses Build TrustBy Joel Landau We live in turbulent times, where Americans are divided (and entrenched) politically, and where distrust has grown not only in government but in media entities, amid the spread of misinformation and the misguided assertion that journalists are the “enemies of the people.” Against that backdrop, it is…3 min read
Mar 3Why Healthcare Cybersecurity is More Crucial than EverBy Joel Landau In July 2021, Nate Warfield, CTO of the cybersecurity firm Prevailion, wrote that healthcare is facing “a full-blown crisis” when it comes to cybersecurity, in a post on the website Threatpost. He offered as an example a breach on Scripps Health San Diego two months earlier, an…3 min read
